Free Internet Initiative

Overview:
Oakland Housing Authority (OHA) recognizes that home internet connectivity is no longer a luxury - it is a necessity. For too many, the high cost of the internet presents a significant barrier to access. As such, OHA will provide free high-speed internet to OHA’s four largest housing communities, with plans to expand to additional sites beyond 2024. 

The initial sites include:
  • Palo Vista Gardens
  • Peralta Village
  • Lockwood Gardens
  • Campbell Village

Service installation will begin in late 2024 and is planned to be fully operational at the remaining sites by early 2025. ​Residents will have free service until at least 2027.

How you will benefit:
     ✔︎ High speed 900+ Mbps internet
      ✔︎ Dedicated private network 
      ✔︎ Control with easy-to-use app 
      ✔︎ Hassle-free equipment

      ✔︎ No hidden fees

The Internet service provider: Aervivo

Resident Support

Signing Up for Service: For any questions related to signing up for this free service, contact your Property Manager:

  • Campbell Village: 510-832-9800
  • Lockwood Gardens: 510-777-4148
  • Palo Vista Gardens: 510-430-2698
  • Peralta Village: 510-587-5151

Customer Support
For questions regarding your Aervivo internet service or questions about customizing your network contact 24/7 Tech Support:

​By Phone:​
  • 1-866-443-5427 (Toll Free)
  • 1-252-585-4452 (Local)


By Email: techsupport@aervivo.com

Please include:
  • First Name
  • Last Name
  • Address
  • Email
  • Best call-back number
  • Description of issues you're having

Additional Resources:

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