The OHA
Police Department strives to deliver the best possible customer service to
residents, staff or the authority, citizens and visitors of our
communities. We encourage citizens to voice their opinions, good or bad,
to the Police Department. The Department has mechanisms in place to
receive and address compliments, concerns or complaints regarding our
employees.
The OHA
Police Department investigates all complaints against members of the
Department. You may initiate a complaint by telephone, mail, e-mail or in
person. We are committed to working with the community to provide the highest
level of police service. We appreciate and encourage citizen
communications with the Police Department to improve community relations and
help build greater confidence in our Department.
During
normal business hours external complaints about Police personnel shall be
referred to one of the following:
- The Chief of Police
- An on-duty sergeant
- The on-duty watch commander
After normal
business hours, complaints shall be referred to the ranking on-duty commanding
officer. When such complaints cannot be resolved to the satisfaction of the
complainant, the commanding officer shall give the complainant a Citizen
Report Form, and advise the complainant to read the form thoroughly,
complete the form, and to mail it to the listed address as soon as possible. If
the complainant does not wish to complete the form, he or she shall be instructed
to contact the Chief’s designee.
The
Administration and Support Commander maintains a log of all complaints received
by the Department, and shall is responsible for the preparation of the annual
complaint statistical summary report and the Department’s annual report, and
for distributing them to the Executive Director. The summary shall indicate
the:
- Type of complaint, by source
and classification
- Number of complainants and allegations
- Complaints per organizational unit
- Trends in complaints
 2019 Annual Report of Citizen Complaints Against Peace Officers (Click image for report)
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